Customer Service Success Online Course 

Customer service is crucial to the success of every business. Improving the quality of your customer experiences can give you a loyal customer base, spread the word about your stellar reputation, and ultimately increase your business revenues. High-performing customer service representatives who consistently impress can get on the career fast track to supervisory and management positions.

Retail Price: $397

Rockstar Customer Service Online Course

In this laser-focused program, your team will learn the basics necessary to provide your customers with an excellent customer experience and lay the groundwork to build raving fan clients that will never leave you.

After completing this course, you and your team will have the proven strategies, tools, and resources to handle any customer service interaction successfully.

Retail Price: $397

Success in Working Remotely Online Course

Working remotely can be a rewarding and challenging endeavor at the same time. Having the freedom to accomplish your work on your own schedule is a perk to some people.

After taking this course, you will have a solid foundation to be productive, effective and motivated while working remotely.

Retail Price: $147

Customer Service Leadership Training

In this online leadership training course, you will discover the 7 ways to ensure exceptional leadership to achieve your desired outcomes, motivate people and improve quality and morale in your organization.

Highlights:

• 21 practical tutorials
•  Understand the importance of exceptional leadership and the different leadership styles.
• Learn how to influence and lead different personality types.
• Set and implement purpose driven targets.
• Anticipate and overcome challenges.
•  Get leverage to motivate individuals or your team towards desired outcomes.
•  Change behavior with strategies of consequence, reward and reinforcement.
•  Achieve desired outcomes through cohesive teamwork.

Retail Price: $397

Rockstar Marketing Strategies

In this Introduction to Marketing course online, you will discover the 7 steps to effective marketing to convey a valuable message that addresses your customers’ needs, target and attract your ideal
clients, spread awareness of your products and services and grow your business.

Highlights:

• 21 practical tutorials.
•  Identify who your ideal client is and how to connect with them.
•  Create a simple, effective marketing plan.
•  Articulate a compelling message to build rapport with your audience.
•  Convert prospects into customers and fans.
•  Create marketing content with items of value.
•  Understand the advertising framework for any medium.
•  Use social media, blogs, and websites to attract more customers to your brand.
•  Promote your products or services through email campaigns, print and online advertising.
•  Track and measure your marketing efforts to determine results.

Retail Price: $397

Rockstar Sales Training

In this sales online course you will discover the 8 steps to explode your sales, secure valuable clients and grow your business.

Highlights:

• 31 practical tutorials.
• Proven sales techniques with real world examples and script outlines. 
•  Build your credibility as an expert in your industry, product or service.
•  Master your attitude, beliefs and emotions for success in sales.
•  Determine who your ideal client is, and research what makes them tick.
• Identify the four personality types of your prospects and how to connect with each one.
•  Put together an effective presentation to showcase your product or service.
•  Solidify relationships with prospects and move towards securing a new client.
•  Best strategies for following up with prospects and closing the deal.

Retail Price: $397